SPONSORED WEBINAR • ETA MEMBERS & NON-MEMBERS
2025 Cardholder Dispute Index: Why Consumers File Chargebacks
June 30 • 2:30PM ET • FREE WEBINAR
Join Chargebacks911 for an exclusive preview of the 2025 Cardholder Dispute Index—a detailed analysis based on responses from nearly 1,000 consumers. This session will dive into the core factors influencing chargeback behavior, from evolving customer expectations to the growing tendency to initiate disputes through banks. Discover what’s motivating today’s cardholders and how merchants can adapt. We’ll break down critical findings, spotlight new trends, and provide practical recommendations to help reduce dispute volume and enhance customer satisfaction.
Questions? Contact Carl Wegner at cwegner@electran.org.
SPONSORED BY
Speaker
Jarrod Wright
VP Marketing
Chargebacks911
Jarrod Wright is the Vice President of Marketing at Chargebacks911 and a creative nerd at heart. His wide range of talents are most heavily focused on the tactical challenges of social, SEO, and content marketing. With a decade of experience in the payment industry, he is passionate about teaching ecommerce merchants how to maximize revenue.
ETA CPP CE Credits
The ETA CPP™ certification program sets the standard for professional performance in the payments industry and is a symbol of excellence. It signifies that an individual has demonstrated the knowledge and skills required to perform competently in today’s complex electronic payments environment.
This event is approved for ETA CPP™ Continuing Education (CE) credits. Credit is earned at the rate of one credit per 50 minutes of electronic transactions industry-related session time, including questions and answers, excluding lunches and breaks.